All orders are packaged using recycled and environmentally friendly options. No plastic is used in any of our packaging. Fragile products will be wrapped in 100% recycled paper, that can be recycled in your compost or recycled in your kerbside bin. Our packaging is low waste, fuss free and nothing fancy. We use only what is needed to safely get your order from our store to you. 

Free shipping is offered on all orders over $150. We offer flat rate shipping of $9.95 on all orders under $150. 

Express shipping
If you need your order quickly, we offer express shipping for $15.95. 

Click & Collect
We welcome customers to our office in St. Andrews NSW if they would like to collect their orders. After you have entered your postcode at the checkout, if you are in a Sydney suburb, the option for Click & Collect will appear. Click & Collect is free and our team would love to meet you. If you change your mind and would prefer to have your order shipped, please call us to arrange a payment for delivery. 

  • Click & Collect orders will be processed within 1-2 business days
  • You will receive a notification when your order is ready for collection

Opening hours for Click & Collect
Monday closed
Tuesday to Friday 10:00am to 2:00pm
Saturday 10:00am to 12:00pm
Sunday closed

Delivery terms

  • Orders are processed within 1-2 business days.
  • Express post orders before 12:00pm are dispatched the same day.
  • Orders within metropolitan of Australia are usually received in 1-7 business days
  • Orders to remote and regional areas of Australia are usually received within 10-12 business days.
  • Delivery within Australia is free on all orders over $150 and a flat rate of $9.95 for all orders under the threshold.
  • Please note that gift cards do not count towards the $150 limit.
  • Lost packages and/or non delivered orders must be reported to us within 30 days.
  • Orders returned to The Bin Chicken due to incorrect delivery address or unclaimed via the post office will be refunded for the product component only. 
  • Ensure the address entered at the checkout is correct. The Bin Chicken is not responsible for incorrect delivery addresses.